Goldhato Terms and Conditions

Effective Date: January 3, 2025

Welcome to Goldhato! By accessing or using our website goldhato.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase or interacting with our website. If you do not agree with any of the terms, you should not use our website.

1. General Information

Goldhato is a retailer specializing in a wide variety of plants, planters, and gardening supplies. By using our website or making a purchase, you acknowledge that you are entering into a legally binding agreement governed by these Terms and Conditions.

2. Account and Registration

In order to place an order or access certain features of the website, you may be required to create an account. When you register an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials, and you are also responsible for all activities that occur under your account.

If you believe that your account has been compromised or accessed without authorization, please contact us immediately at info@goldhato.com.

3. Product Availability

We strive to ensure that the products listed on our website are available for purchase. However, due to high demand, some products may be temporarily out of stock. We reserve the right to limit the quantity of items purchased per order or per customer.

In the event that an item you ordered is unavailable, we will notify you via email and offer a suitable replacement or refund, depending on your preference.

4. Order Acceptance and Payment

Once you have placed an order, you will receive an order confirmation via email. This confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order at our discretion. Your order will be deemed accepted when we send you a shipping confirmation email.

We accept several forms of payment, including credit cards, PayPal, and mobile payment options like Apple Pay and Google Pay. All payments must be processed before the shipment of your order. Prices on our website are subject to change without notice.

5. Pricing and Taxes

Prices for products are listed on our website in USD. Shipping costs are calculated during the checkout process based on the delivery location and the size of the order. Sales tax is applied to orders based on applicable state and local laws.

We reserve the right to modify prices, offers, and promotions at any time without prior notice. If there is a pricing error on our website, we will contact you before processing your order to notify you of the discrepancy.

6. Shipping and Delivery

We offer shipping within the United States, with local delivery options available for customers near Colchester, Connecticut. Shipping times vary based on your location and the shipping method you select.

  • Processing Time: Orders typically ship within 1-2 business days.
  • Shipping Carrier: We work with trusted carriers to deliver your orders, and you will receive tracking information once your order has shipped.
  • Shipping Costs: Shipping fees will be calculated during checkout based on the destination and size of the order.

Please note that we are not responsible for any delays caused by the carrier or other unforeseen circumstances, such as weather conditions.

7. Returns and Exchanges

We want you to be satisfied with your purchase from Goldhato. If you are not completely satisfied, we offer a 30-day return policy. Products must be returned in their original condition with proof of purchase. For more details, please refer to our Return Policy page.

Items that are perishable (such as live plants) or custom products are non-refundable unless damaged during transit or due to an error on our part.

8. Intellectual Property

All content on the Goldhato website, including but not limited to text, images, graphics, logos, and product descriptions, is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without explicit permission from Goldhato.

9. Limitation of Liability

Goldhato is not liable for any damages arising from the use of our website, including but not limited to direct, indirect, incidental, or consequential damages. We do not guarantee that our website will be error-free or uninterrupted, and we will not be liable for any issues that may arise from using our site.

10. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data as described in our Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Connecticut, United States. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts in Connecticut.

12. Modifications to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for updates.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

  • Email: info@goldhato.com
  • Phone: (860) 537-0137
  • Address: 168 Chestnut Hill Rd, Colchester, Connecticut

By using our website or making a purchase, you agree to comply with these Terms and Conditions.