Goldhato Privacy Policy

Effective Date: January 3, 2025

At Goldhato, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, place an order, or engage with us through our online store. By using our services, you consent to the collection and use of your personal information as outlined in this policy.

1. Information We Collect

We collect personal information that you provide when you interact with our website, such as when you place an order, sign up for our newsletter, or contact us. The information we may collect includes:

  • Personal Identification Information: Name, address, email address, phone number, payment details.
  • Non-personal Identification Information: Browser type, device information, IP address, and website usage data.
  • Payment Information: Credit card details or other payment methods (processed securely through our payment providers).

2. How We Use Your Information

The personal information we collect is used to provide you with the best possible experience when shopping with Goldhato. Specifically, we use your data for:

  • Processing Orders: To process your purchases, send order confirmations, shipping updates, and receipts.
  • Customer Support: To respond to your inquiries and provide assistance with orders or returns.
  • Marketing Communications: To send you promotional offers, newsletters, and updates about our products, if you have opted-in to receive them. You can unsubscribe at any time by clicking the “unsubscribe” link in the emails.
  • Improvement of Services: To enhance our website and services, ensuring a better user experience based on your feedback and browsing behavior.

3. Cookies and Tracking Technologies

To improve your experience on our website, Goldhato uses cookies and other tracking technologies. These tools help us gather information about how you use our site, allowing us to offer personalized content, remember your preferences, and analyze trends.

Cookies are small files that are stored on your device when you visit our website. You can manage cookie settings through your browser, but please note that disabling cookies may affect your ability to access certain features on our site.

4. Data Security

We are committed to protecting your personal information. Goldhato uses industry-standard security measures, including SSL encryption technology, to safeguard your data during transmission. However, please note that no data transmission over the internet can be guaranteed to be 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your data with third parties under the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who help us operate our website, process payments, or deliver orders. These providers are required to keep your information confidential and only use it for the purposes for which it was shared.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect the rights, property, and safety of Goldhato, our customers, or others.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data. These rights may include:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request correction of inaccurate or incomplete information.
  • Deletion: You can request deletion of your personal data, subject to certain conditions.
  • Opt-Out: You have the right to opt-out of marketing communications at any time.
  • Data Portability: In some cases, you may request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at info@goldhato.com.

8. Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

9. Changes to this Privacy Policy

Goldhato reserves the right to update or change this Privacy Policy at any time. When we make updates, the “Effective Date” at the top of the policy will be revised. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal data, please do not hesitate to contact us:

  • Email: info@goldhato.com
  • Phone: (860) 537-0137
  • Address: 168 Chestnut Hill Rd, Colchester, Connecticut

We value your trust and are committed to ensuring your privacy is respected.